Frequently asked questions

It's for businesses people book, hire, visit or order from — trades, studios, kitchens, salons, cleaners, photographers, shops. If you have customers and somewhere they already find you, that's the case this was built for.

No. You write a sentence, then talk in normal words. Nothing to learn, no template to pick, nothing to drag.

Nothing. A sentence about what you do is enough — “I run a barbershop in Leeds” gets you a first draft. If you already have a Google Business listing, an Instagram or an old website, paste the link and it will read your hours, your photos and your services off it rather than asking you to type them.

Minutes. You watch it get built beside a live preview — pages appearing, copy being written, the design settling — and at the end of it there is a real website on a real address that you can send to somebody.

As many as you have credits for, and each change is one credit however big it is. Free accounts get 10 a month, paid plans get 50 or 250. Most sites settle after a handful and then need a few a month when something real changes.

Yes, and it is set up before you ask. Customers pick a time, it lands in a database that belongs to you, and you get an email. Same for quote requests, enquiries, sign-ups and table reservations.

Yes. Dishes, services, prices, stock — they live as records rather than as text typed into a page, so changing one price later does not mean rewriting the page it appears on.

Yes. Upload them in the chat and say where they go. If you have not got photos yet, it will use images that suit the trade until you do.

Every site is built to work on a phone first, because that is where nearly all of your customers will see it. There is a phone/tablet/desktop switch above the preview so you can check it as you go.

Tell it in the chat and it fixes it. Every version is kept, and a build that doesn't work never reaches your live site.

You do not have to, and most people never look at it. But it is a real website underneath rather than a page locked inside a builder — ask us and we will send you the files.

Yes. Every site starts on a free withsonara.site address, and you can point your own domain at it whenever you like.

Every site gets a free withsonara.site address the moment it is built, and it works properly — you can hand it out, put it on a card and take bookings on it. Buy your own name whenever you are ready, through us or anywhere else, and point it at the site.

No. Hosting, the SSL certificate that puts the padlock in the address bar, and backups are all included on every plan including the free one. There is nothing to set up and no second bill.

Every page is built with its own title, description and share card, and the technical groundwork search engines look for is done before your site goes up. What actually gets you found for your trade in your town is that plus your Google Business listing and your reviews — there is a guide to both on our blog.

Yes — visitor numbers, which pages they read and where they came from, in the site's own dashboard. There is also a weekly email summarising it, which you can turn off.

Yes. The words, the domain and anything your visitors submit all belong to you.

They go into a database attached to your site and nowhere else. You can read them in your dashboard, export them, and they are yours — we do not sell them, mine them or use them to train anything.

Yes. Email us and we will send you your site’s files to host wherever you like — you are not renting your website from us, and you do not need a reason to ask.

No. What you type, upload and build is used to build your website and nothing else. The privacy policy says it in full.

Two things: your live pages carry a “Built with Sonara” link in the corner, and you get 10 changes a month instead of 50. The site itself is the real thing — yours, online, on your own domain if you want one. Paying removes the badge; nothing switches off if you don't.